Your trusted vets in Cardigan and Aberaeron, West Wales

Client Satisfaction Survey

Please let us know how we are doing and ways we can improve. All surveys are anonymous.

 

Cardigan
Aberaeron

 

1) Thinking of a time when you have phoned the practice, how do you rate the following?
Poor
Fair
Good
Excellent
Poor
Fair
Good
Excellent
2) Thinking of a time when you have booked an appointment
Poor
Fair
Good
Excellent
3) Are there additional hours that you would like appointments to be available?
4) Reception Welcome
Poorly
Well
Very Well
5) How long do you normally have to wait for your consultation?
0 - 5 minutes
5 - 10 minutes
10 - 15 minutes
over 15 minutes
6) Veterinary Appointment
Not important
Would prefer to when possible
Very important
7) Thinking about your consultation today, how do you rate the following?
Poor
Fair
Good
Excellent
Poor
Fair
Good
Excellent
Poor
Fair
Good
Excellent
Poor
Fair
Good
Excellent
Poor
Fair
Good
Excellent
Poor
Fair
Good
Excellent
8) General
Yes
No
9) Any other points you think would help us improve our service?